Accessibility Statement 

The accessibility statement was updated on 08/05/2025 

Puppy Heaven, a young and dynamic company that specializes in quality construction, brings a fresh and innovative approach to the world of construction and residential projects in Israel . The company works hard to make the organization and its website accessible to people with disabilities in order to promote equal rights and transparency towards people with disabilities . 

The company will continue to work to improve the accessibility of the service it provides to its customers . 

All company employees are aware of the legal obligations, with an emphasis on prohibiting discrimination, providing equal service in an inclusive environment, and the company’s accessibility arrangements for customers with disabilities . 

Call Centers – Our call centers are available and accessible to all our customers, including people with disabilities. The voice response is adapted and is without background music, at a slow pace and in simple language . 

Accessible customer service 

Call Centers – Our call centers are available and accessible to all our customers, including people with disabilities.  

The voice response is customized and is without background music, at a slow pace and in simple language . 

Additional means of contact – There are several additional means of contact : 

Email : [email protected]

Phone: (855) 997-8779 

Accessibility of company offices 

The offices of Puppy Heaven are located at 5 Professor Avraham Pechornik Street, Ness Ziona. 

The company’s offices are accessible in order to serve all company employees and guests in an equal and respectful manner, and allow easy movement even for people with disabilities . 

The means available in the offices are : 

Disabled parking 

Ascent by elevator 

Disabled services 

Internet accessibility 

Accessibility adjustments to the site were made in accordance with Section C : Internet Services in the Equal Rights for People with Disabilities Regulations ( Accessibility Adjustments to Services ) 2013, and the Israeli Standard TI 5568 based on WCAG 2.0 guidelines . The site was made accessible to Level A and subject to changes and adjustments made to the Israeli Standard document .  

The site supports the use of assistive technologies such as screen reading software, keyboard navigation by using the Tab and Shift+Tab keys to move between links, the arrow keys, the Enter key to select, the Esc key to exit menus and windows, and pressing H or a number to move between headings. 

The site is regularly reviewed to ensure the maintenance of site accessibility. 

Declaration of partial compliance with the standard in the case of third-party content ( if any ) 

On the following pages of the site [details of the URL of the pages], the accessibility of the page depends on content that is not the organization’s (third-party content), and therefore we declare partial compliance with the standard for these pages . 

Best practices for website accessibility 

This website can be browsed in an optimal and accessible manner using common browsers, and it is recommended to use the following browsers :  Firefox / Opera / Safari / Lynx]/ [Edge / Chrome and screen reader programs [NVDA / Jaws / Voiceover ] . 

Ways to contact us for requests and suggestions for improvements regarding accessibility 

It should be noted that we continue to make efforts to improve the company’s accessibility as part of our commitment to enabling the entire population, including people with disabilities, to receive the most accessible service .  
If you encounter any problem or malfunction regarding accessibility, we would be happy for you to inform us and we will make every effort to find a suitable solution for you and address the malfunction as soon as possible . 

Details of the Accessibility Coordinator at Puppy Heaven. 

• Name: Puppy Heaven

• Phone: (855) 997-8779, (702) 344-6886 

• Email : [email protected]